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A digital game changer – how personalization, automatization and video can boost consumer loyalty, increase sales and enhance customers experience in FSI

This session is in English.

Based on the case studies the session will show how the personalization, automatization and video boost customer experience within the FSI sector - bringing tangible results.

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Session materials

Marcin Kozlowski

Vintom sp. z o.o.


Marcin Kozłowski – VP at Vintom – customer experience enthusiast. Focused on product development on global market. Responsible specifically for EMEA go to market strategies. For over three years he worked as a Global Manager for Business Link, where he managed four startup acceleration programs (Silicon Valley, Shanghai, London and Tel Aviv) working with over 100 of innovative Polish companies. He’s a member of prestigious Tech London Advocates. Collaborated with Google, Techstars, US MAC, D-lab by Kimberly Clark, Co – Way (China) and many others. Has MA in Economics (Lancaster University. Writes for Poland China Business Magazine. Runs mountain ultramarathons.

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