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A digital game changer – how personalization, automatization and video can boost consumer loyalty, increase sales and enhance customers experience in FSI

  • WinDays 2019
  • Level 100
  • Date Tuesday
    April 2
    2019     9:15 AM

Based on the case studies the session will show how the personalization, automatization and video boost customer experience within the FSI sector - bringing tangible results.

Marcin Kozlowski

Vintom sp. z o.o.

Marcin Kozłowski – VP at Vintom – customer experience enthusiast. Focused on product development on global market. Responsible specifically for EMEA go to market strategies. For over three years he worked as a Global Manager for Business Link, where he managed four startup acceleration programs (Silicon Valley, Shanghai, London and Tel Aviv) working with over 100 of innovative Polish companies. He’s a member of prestigious Tech London Advocates. Collaborated with Google, Techstars, US MAC, D-lab by Kimberly Clark, Co – Way (China) and many others. Has MA in Economics (Lancaster University. Writes for Poland China Business Magazine. Runs mountain ultramarathons.